01
We listen first
We begin with what you know and what feels safe to share. No complicated forms, no pressure.
When information is missing, every lead matters
Find a lead. Understand the situation. Decide what comes next.
We bring together testimonies, documents, open sources and local contacts to help families move forward with care, method and transparency.
◉ Confidential by defaultHuman coordination, partner-supported
● Search protocolFT / 04
A clear sequence, not a promise
From uncertainty to the next step.
01Listen and understand✓
02Verify and connect✓
03Update and stay present✓
♡ It is never too early to ask for guidance.
Operating with care since 2019A service for families, not headlines.
Our approach
Small steps. Steady care.
02
We trace carefully
We identify the safest and most relevant routes through a trusted network of local and humanitarian partners.
03
We tell you plainly
You receive clear updates, even when the next step is uncertain. Honesty is part of the work.
What we can offer
A wider circle of possibility.
Ukraine, Russia and neighbouring regions
01
ICRC / Red Cross
Referral to official services whenever relevant.
Visiter le relais ↗02
Local contacts
Field contacts selected according to each case.
03
Open sources
Cross-checked archives, media and public information.
A service for the in-between
You do not have to search alone.
We work where information is fragmented, movement is difficult and families need one calm point of contact.
360°
case readingSources, timeline and context brought together in one place.
1
clear summaryEvery lead comes with its source and its limitations.
24–48 h
for a first replyIndicative timing after the essential information is received.
Ways to begin
Start where you are.
To know where to start
Initial review
A first framing conversation to understand your situation and possible routes.
Freefirst conversation
Framing conversationFeasibility reviewUseful information checklistReferral to appropriate services
Request a review →To structure the leads
Research file
A documented summary with timeline, ranked leads and clear next actions.
From €149per case
Timeline of eventsCross-checked sourcesExplained confidence levelsWritten summary and handover
Request an assessment →For longer searches
Case follow-up
Regular follow-up to update leads and keep the next step visible.
From €299per month
Research updatesRegular check-inDocument coordinationProgress report
Talk to an expert →Online consultation
Speak with a clairvoyant, remotely.
Write directly to request an email consultation or share your availability for an online conversation.
01
Request a consultation
Explain what you need by email. We will reply with the next steps.
Email for a consultation →02
Offer a time slot
Send your availability and preferred contact method to prepare an appointment.
Share my availability →The first conversation
Let’s make a beginning.
Write to us or share how you prefer to be contacted. We will tell you what we can do, and what we cannot.
Confidential intake